How do we get there? That is the mission.

Who are we? What are the rules of engagement that we will observe while achieving our mission? That is our value system. It defines who we are, and sometimes who we strive to be.

V I S I O N

Where are we headed? What is the destination?

We are working towards

• Becoming a globally revered name in our industry.

• Establishing a global sub-culture consisting of a borderless community of fellow professionals who not only work together, but also share community values unique in the corporate world.

M I S S I O N

How do we get to our destination as defined by the vision statement?

By continually building and nurturing a first-rate organization that will:

• Present our colleagues and associates with not just a workplace, but with the opportunity to attain their dreams and enrich their lives.

• Provide our clientele with solutions that not only address their business needs, but also reveal untapped possibilities.

• Grant our stakeholders good returns on investment as well as unequaled pride of ownership.

• Offer our global communities a helping hand in contending with social and economic degeneration.

• Promote technology in all walks of life, as well as conduct proactive research & studies.

• Be a role model for vision-driven companies everywhere.

VALUE SYSTEM

Intelligence, knowledge, competence and drive are not enough for ultimate success. One must also adopt a value framework within which to operate.

Here is our value framework.

People matter most. Because even though a business enterprise is here to make money, unless we make happiness as well, we will have achieved nothing.

We touch lives. We don't just deal with people - team members, clients, vendors, business associates - we consciously act in a manner that touches their lives. A smile for everyone. Words of encouragement for those having a bad day. A helping hand for those who are sick. And plain old fashioned sincere optimism and hard work for everybody. We believe in the power of small acts of kindness to change the world. So we start with our own team and community first. We enrich and add value to every facet of our team members' lives.

We are a professional services organization. So we need to know exactly what the word "professional" means. Consider the following hypothetical conversation between a fictitious Bob and Lisa during our new employee orientation.

Bob (the Orientation speaker): "Here is the Big Question. What do we understand by Professionalism? Lisa, what do you think makes a professional? Does business attire make you a professional? A business card? A firm handshake? Great vocabulary? Excellent personality?"

Lisa (new employee): "Well, you have already said some of the things I was thinking of. But there is more."

Bob: "Excellent! What is it that we are missing?"

Lisa: "So far we have mentioned the physical attributes of a professional. What about his mental attributes? That is what's missing. A professional must also be technically competent in his area of expertise."

Bob: "Superb! But we are still missing something."

Lisa: "Punctuality?"

Bob: "Good. But please do continue. We are not done with our definition yet."

Lisa: "Work ethics?"

Bob: "Excellent. But not enough. One could have ALL of these wonderful qualities and yet not be a true professional. Why?"

Lisa: "Well… um… Can't think of anything major. I am sure you are not asking for small things like politeness and stuff."

Bob: "Politeness is not a small matter - either in business or in life. Didn't mean to sound patronizing. All of us could probably do with a bit more politeness. But one very important attribute of a professional that we have not mentioned yet, is… CARING. A true professional is someone who truly cares for the welfare of his client. 'Caring' is a very meaningful word. Once you truly care, a lot of other things that we mentioned earlier automatically follow."

Lisa: "What about caring for your team members?"

Bob: "Excellent question, because that takes me exactly where I wanted to be - the question of 'who is your client'?"

Lisa: "I would think that's an easy one."

Bob: "It is an easy one, but your 'client' is not necessarily what we in the industry call a 'client'. For instance, as an SAP professional, your client could be 'the client', or your colleague who is waiting for your BAPI to be completed, or your Delivery Manager to whom you have made a commitment. As a professional, everyone to whom you owe a deliverable is your client."

Lisa: "That solves my problem."

Bob: "But we are not done yet. We have discussed a lot of attributes of the professionalism. So what does it all boil down to? What is professionalism ultimately? This is what I want each one of you to thoroughly understand. In the final analysis, professionalism is a state of mind and not merely a set of competencies."

Therefore, we believe a true professional is a technician who cares and takes a sincere & genuine interest in solving the client's problems.

As a business we strive to create wealth and we play a tough hand in the arena of global competition. And we win. But money is not our prime motivation. We make good money, but we are more focused on making happiness. We believe that both money and professional satisfaction are consequences of being truly professional.

We take an Uncommon Pride in all our work, whether it is architecting a system, developing a program or writing an email, and, therefore, we consciously pursue excellence rather than just competence. But we are not perfectionists. We know when to stop engineering and start delivering.

We take business personally. It is not just business. It is a vital part of our life. It defines who we are to most of the world. And our work is our personal signature on the evolving future. So please don't tell us that it is just business, don't take it personally.

We believe in the maxim that those who work into all hours of the night ultimately have their day. Which means, we understand that sweat and the midnight oil are necessary ingredients of success, and that "instant success" is sometimes 20 years in the making.

We promote enjoyment at work. We spend a significant part of our life at work. We try to make the workplace a fun-place.

We give loyalty - first to our team members. We stand by our team members first in any situation.

We provide security. We stick together in bad times.

We listen. As a team member, we invite your comments on anything and everything. And not only will we listen, we will respond to you, and in many cases you will be surprised at how quickly your suggestions are implemented. We believe in building consensus so that our new initiatives are backed by true believers and not by those just carrying out executive decision.

We embrace technology.

We are a 24-hour company. We are available to our team members and our clients whenever they need us.

This is our value system which drives our decisions and conditions our behavior, and against which all our actions are evaluated. It is important that you understand our value system, because this is ultimately who we strive to be.